Frequently Asked Questions

Can I get custom photo strip designs?

Yes! We work closely with you prior to your event and we design your logo for the photo strip design. Ask about custom branding on the photo booth touchscreen as well.

How long does it take to set up?

We usually take 30 minutes to setup, however we arrive around 45minutes earlier just to be safe.

What type of backdrops do you have?

You either have the choice of an open booth or fully enclosed curtain booth. We have black, red, and navy blue curtains.

-If choosing an open booth it is recommended to have it facing a wall as we do not have a curtain backdrop.

We also have a red carpet and gold bollards.

How much space do I need?

We recommend having around 3x3 metres for both enclosed and open booths. 

Our record for the most amount of people in the enclosed curtain booth is 10, however 12 is achievable!

Do I get instant prints?

Yes, our printer instantly prints the strips and you get two copies of the same strip every time. Ask our staff for extra prints on the night if you all want a copy of the same strip! If an extra print is requested from an earlier session it can be made available.

All photos are transferred onto a USB on the day and left at the venue.

Can we purchase extra time at the event?

This all depends on the availability we have on that particular day. Ask our friendly staff and if available, any extra hour is $150.

Can the booth be used outdoors?

Yes it can be! We do ask to be allocated an area undercover out of the weather. We also need a 240V power supply to run the booth.

What is the travel fee?

For distances travelled over 20kms, travel fees can be negotiated.

What is your privacy policy?

If you wish for the photos to be deleted off our computer after your event let us know. Your photos will not be used for advertising purposes unless you state otherwise.

What is your cancellation policy?

We require a $100 refundable deposit for all bookings. However, if cancelled within 7 days prior to the event this deposit is non refundable.

When do I have to make the full payment?

We will send an invoice two weeks prior to the event and you can pay anytime in those two weeks prior.

If your booking is less than two weeks we will send the invoice as soon as the booking is confirmed and you need to ensure the payment has been made before having the booth operating.